Reference

Open super138 Legal Access Rules

Our Legal page sets out how super138 handles account access, personal data, wallet records and policy requests for you in Indonesia.

Account termsPrivacy handlingLocal-law access
super138 Open super138 Legal Access Rules
POLICY HELP

Contact Us About Legal Questions

A clear contact route helps when you need to question a policy, correct an account detail or ask why access is unavailable. Start from account help or the cashier path and include your registered phone number, request type and any relevant receipt reference. We use those details to locate the correct record without asking you to send passwords or wallet PINs.

Team online

Account access

Use account help when phone verification, a profile correction or a policy-based access question needs attention. Send the registered phone number, but never include your password or wallet PIN.

Payment records

Choose the cashier path for a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query. A receipt reference helps us match the payment record to your account.

Policy requests

Ask us to explain a Legal clause, correct stored details or process a privacy request through account contact. We may ask for verification before changing protected account data.

DATA PRACTICES

See How Legal Data Handling Works

We treat policy handling as an operating process, not a statement placed out of sight. Account details support access checks, payment references help reconcile DANA or QRIS activity, and security records help…

Account details

We use registration details and phone verification to identify the account connected with a Legal request. Keeping your phone number current makes correction and access questions easier to match.

Payment references

DANA, OVO, GoPay and QRIS references can be recorded beside account activity. Bank transfer and virtual account details help us reconcile requests without exposing your wallet PIN.

Cookie choices

Cookies may support session continuity and security checks. You can adjust browser cookie controls, although changing them may affect the account path used to reach protected pages.

Login security

Keep your password private and sign out on shared devices. If a sign-in looks unusual, contact account help and describe the device path before requesting an access change.

Retention requests

We retain records only for operational, security, reconciliation or legal needs. Ask through account contact if you want us to explain a record category or its handling.

Change requests

For a correction, deletion question or policy clarification, send the registered phone number and request details. We verify ownership before changing protected personal data.

Ask About super138 Legal Policies

These Legal answers cover the questions you may have before opening an account or asking us to change account records. They focus on access, personal data, cookies, payment references and the contact route used for policy requests.

It covers account access conditions, personal-data handling, cookies, payment references, security records, retention and policy requests. The terms apply where local law permits and should be read before account access.

Yes. Eligibility depends on local law. You are responsible for checking whether access is permitted where you are located, while we may apply account checks or restrictions required by applicable rules.

Phone verification helps connect a request with the correct account and reduces mistaken access changes. We may ask you to confirm the registered number before discussing protected records.

DANA and QRIS references may be stored with account activity so we can reconcile a receipt or investigate a status question. These records do not include your wallet PIN.

Yes. Contact us through account help with your registered phone number and the correction you want. We verify ownership first, then assess the request against operational and legal retention needs.

Use the policy contact route to ask what a cookie category supports, and adjust your browser controls if needed. Some changes can affect session continuity or protected account access.

Include your registered phone number, the policy topic, a clear description and any DANA, OVO, GoPay, QRIS or bank transfer reference. Never send your password or wallet PIN.