Reference

Open super138 Privacy Policy Before Account Access

Your DANA, OVO, GoPay and QRIS details stay tied to clear account steps, and our Privacy Policy explains what we collect, why we use it and how you…

Account dataWallet recordsDevice choicesContact rights
super138 Open super138 Privacy Policy Before Account Access
PRIVACY CONTACT

Contact Us About Account Privacy

A clear contact path matters when your account record, wallet receipt or phone detail needs attention. We keep privacy requests close to the account and cashier areas so you can identify the relevant action without sending unnecessary details. If you are in Semarang or elsewhere in Indonesia, use the available support route shown after sign-in and include only the account information needed to locate your request.

Team online

Account request

Ask about stored account details through the privacy contact route after sign-in. Include your registered phone reference and the specific record you want us to locate or explain.

Wallet receipt

For DANA, OVO, GoPay or QRIS records, attach the relevant receipt reference rather than a full wallet password. We use that reference to check payment status and respond to the privacy query.

Access concern

If a phone verification or device sign-in creates a privacy concern, tell us which step appeared and when. We can connect the request to the right account-security record.

DATA HANDLING

See How Device Data Stays Scoped

We keep the Privacy Policy practical by linking each data use to an account action. A phone check supports account access, a device signal helps identify unusual sign-in behaviour, and a payment…

Data collected

We may receive your phone detail, account entries, sign-in events, device signals, cookie preferences and payment references. We describe each category in the Privacy Policy so you can connect it to a real account step.

Cookie choices

Cookies can remember browser settings and support account flow. You can manage available cookie choices in your browser, while changing them may affect how the sign-in and lobby pages remember your settings.

Account security

Phone verification and sign-in records help us check account access. Never send a password in a privacy request; give the registered phone reference and the date of the concerning event instead.

Payment matching

Wallet and transfer references help us compare a submitted receipt with its status. This can include QRIS, DANA, OVO, GoPay, virtual account or bank transfer details without requiring your wallet password.

Retention period

We keep records for the period needed for the stated account, security, payment or legal purpose. When you ask about deletion or retention, we explain which record is involved and why it remains.

Change requests

You can ask us to correct account data, explain a collection purpose or address a cookie choice. Use the privacy contact route after sign-in and identify the requested change precisely.

Find Privacy Policy Answers for Your Account

These Privacy Policy answers address the searches we hear most often about account records, wallet references, cookies and access in Indonesia. If your situation involves a specific phone check or receipt, use the account privacy route so we can match the question to the correct record.

It covers account details, phone verification, sign-in events, device signals, cookies and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use the registered phone detail to support account access and verification. If you believe it is incorrect, contact us through the privacy route after sign-in with the relevant account reference.

Yes. The policy explains how QRIS, DANA, OVO and GoPay references may be used to match receipts, check payment status and resolve an account query without requesting your wallet password.

Yes. Send a correction request through the account privacy contact path, identify the field concerned and provide the registered phone reference. We may need to verify the request before changing the record.

Cookies may remember browser settings and support sign-in flow. You can adjust available choices in your browser, although some account-page settings may not remain available after a change.

Retention depends on the purpose of the record, such as account access, security, payment matching or legal needs. Ask through the privacy route for the reason and period linked to your record.

You can read the Privacy Policy before opening an account, with account access handled where local law permits. If a regional question affects your request, contact us with your location and account step.