Reference

Open super138 Terms & Conditions clearly

super138 Terms & Conditions set the rules for opening an account, accessing Blackjack, Bonanza Gold and sports categories, and using DANA, OVO, GoPay or QRIS where local law…

Account rulesWallet conditionsData choicesAccess requirements
super138 Open super138 Terms & Conditions clearly
ACCOUNT HELP

Reach support for policy questions

A clear support route helps you resolve a Terms & Conditions question without guessing which account step applies. We ask you to contact us from the account-linked route when possible, especially if a wallet status or verification prompt does not match the policy. Keep the relevant receipt or screen message ready so our team can check the case against your account record.

Team online

Account access

If phone verification blocks account access, contact support through the account help route and provide your registered phone details. We can explain which Terms & Conditions step is waiting without asking you to create a second account.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment receipt and visible status message through support. We use those details to match the wallet event with the conditions attached to your account.

Policy request

You can ask support to clarify a clause, explain an access decision or record a request to change account data. Use the same contact path linked to your account so we can verify the request.

DATA PRACTICE

Protect account data under these terms

Our policy explains how account records support verification, payment matching and access decisions.

Account records

We use the details submitted during account opening and phone verification to identify the account holder and apply the relevant access conditions. Keep your registered details current so policy notices reach the correct account.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may be checked against your account record. This helps us address mismatched status messages under the payment clauses.

Cookie settings

Cookies can support sign-in continuity, preference storage and security checks. Our Terms & Conditions explain their role, while your browser settings provide a separate way to restrict or clear them.

Device security

Your phone browser and desktop browser may show different session prompts, but the same account conditions apply. Sign out on shared devices and avoid giving your phone verification details to another person.

Retention period

We retain account and transaction records for the periods needed for security, dispute handling and legal duties described in the policy. Support can explain the applicable record category when you make a request.

Change requests

To request correction, access or removal of eligible account data, contact us through the account-linked support route. We may verify your identity before changing a record or confirming what can be removed.

Check Terms & Conditions before opening

The questions below cover the clauses most relevant before account opening and wallet use. Read the full Terms & Conditions for the complete wording, then contact support if a situation involving your account, device or payment route needs a clause-level answer. Access remains subject to local law and the eligibility rules shown during registration.

They are the rules governing account opening, phone verification, wallet activity, game and sports access, data handling, security checks, policy changes and account closure. They apply when you use the service where local law permits.

Yes. The payment clauses apply when you use DANA, QRIS, OVO, GoPay, bank transfer or a virtual account. A receipt or wallet status may be checked against your verified account before the transaction is resolved.

Access depends on local law. During account opening, you must submit accurate details and complete phone verification when requested. The available account route can also depend on the location and eligibility checks shown to you.

Contact us through the account-linked support route and request a correction before using the account for another transaction. We may ask for identity confirmation, then assess the change under the data and security clauses.

Cookies may maintain a session, remember selected preferences or support security checks. The policy explains those purposes, while your browser controls whether cookies remain stored or are cleared from your device.

The account may be accessed through a supported mobile or desktop browser, but session prompts can differ by device. The same Terms & Conditions apply, and shared devices should be signed out after use.

Send support the account-linked contact details, the relevant clause or screen message, and any DANA, OVO, GoPay, QRIS or transfer receipt involved. We will review the record and explain the applicable policy path.